Contact Us

By Phone

Call Why Phone Number When*
Client Relations Fund information and questions about your open-end and/or Senior Loan fund account 1-800-847-2424 Generally accessible
24 hours a day,
7 days a week
529 Client Relations Information and questions about your 529 plan account. 1-866-529-2228 7:00 a.m. to 6:00 p.m.
Financial Advisor Services Fund information and questions about your client's open-end fund account 1-800-421-5666 7:00 a.m. to 6:00 p.m.
Closed-end Client Relations Fund information and questions about your closed-end fund account 1-800-341-2929 8:00 a.m. to 5:00 p.m.
Separate Accounts – Financial Advisor Service Information and questions about separate accounts 1-212-296-7300 8:00 a.m. to 5:00 p.m.
Unit Trusts – Financial Advisor Service Information and questions about Unit Trusts 1-866-848-8632 8:00 a.m. to 5:00 p.m.
Unit Trusts – Bank of New York Unit trust account information 1-800-856-8487 8:00 a.m. to 4:00 p.m.
iNet Services Questions or feedback about using our Web site 1-800-847-2424 7:00 a.m. to 6:00 p.m.

* Weekdays, Central time, unless otherwise noted.