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Client Relations
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Fund information and questions about your open-end and/or Senior Loan fund
account
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1-800-847-2424
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Generally accessible
24 hours a day,
7 days a week
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529 Client Relations
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Information and questions about your 529 plan account.
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1-866-529-2228
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7:00 a.m. to 6:00 p.m.
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Financial Advisor Services
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Fund information and questions about your client's open-end fund
account
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1-800-421-5666
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7:00 a.m. to 6:00 p.m.
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Closed-end Client Relations
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Fund information and questions about your closed-end fund account
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1-800-341-2929
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8:00 a.m. to 5:00 p.m.
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Separate Accounts – Financial Advisor Service
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Information and questions about separate accounts
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1-212-296-7300
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8:00 a.m. to 5:00 p.m.
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Unit Trusts – Financial Advisor Service
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Information and questions about Unit Trusts
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1-866-848-8632
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8:00 a.m. to 5:00 p.m.
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Unit Trusts – Bank of New York
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Unit trust account information
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1-800-856-8487
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8:00 a.m. to 4:00 p.m.
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iNet Services
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Questions or feedback about using our Web site
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1-800-847-2424
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7:00 a.m. to 6:00 p.m.
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